At Fidelity United, we understand that vehicle accidents or damage can be stressful. Our Motor Claims Department is dedicated to providing fair, fast, and transparent claims services, ensuring you receive our support when it matters most.

What We Offer

• Simple FNOL (First Notification of Loss)
Notify us quickly and easily through our website, call center, or walk-in service.
• Efficient Claim Processing
Our team of dedicated claims specialists and surveyors ensures smooth and timely handling of your claim.
• Trusted Repair Network
We work with a network of approved workshops across the UAE to guarantee high-quality repairs and reliable service.
• Total Loss Handling
In cases where your vehicle is declared a total loss, we provide clear guidance, transparent settlement options, and ensure full compliance with CBUAE regulations.
• Customer Care & Complaints Handling
Our support team is available throughout your claims journey, offering assistance and a structured escalation process in line with CBUAE guidelines.