Our Team

Our Goal is to become a Major Player in the region, create a valuable Brand Name in the insurance industry, and become the employer of choice for our existing and potential candidates.

We are one of the oldest insurance companies in the Market, registered in 1976 under license # 8 with the Insurance Authority. As of November 2018, we are operating under our new brand name ‘Fidelity United’.

Ahmed Nasef

Chief Executive Officer

Ahmed Nasef is a seasoned insurance executive with more than two decades of experience in the insurance industry in the region, more than half of which are at leadership and board level roles with international and regional insurers. Ahmed started his career with ACE Egypt (now Chubb) in 2003 in an underwriting role focusing on Property and Casualty lines of business, which later was broadened to include Accident & Health, Marine and Engineering lines. Ahmed was then appointed as Head of Technical and Operations early 2015.

In early 2015, Ahmed joined AXA General Insurance Company - Egypt as the Technical Director where he was responsible for the establishment of the P&C, Motor and Health lines of business including, setting up the technical teams, operations and business development. He was appointed as an Executive Board Member in 2016 and as CEO - P&C. In 2017 Ahmed was then appointed as the Managing Director and CEO of the Company.

Ahmed took on the role of Deputy CEO for the Middle East Region with RSA in 2022, where, as part of his scope, he looked after operations across UAE, Oman, KSA and Bahrain. Post the merger of NLGIC with RSA Middle East, forming Liva Group, Ahmed was appointed by the Group Board as Group Chief Commercial Lines and Reinsurance Officer where, as part of his scope, he was responsible for all Commercial Lines and Reinsurance operations across UAE, KSA, Oman, Bahrain, Qatar and Kuwait.

Christelle Hage

Chief Distribution Officer

With more than 12 years’ of in-depth experience in Medical Insurance, Christelle Hage leads the team of Medical, for Underwriting, Operations and Claim functions. Her experience is further enhanced in contracting and pricing, product development, capitalizing on emerging business development initiatives, reinsurance and actuarial analytics.

In her recent position with Allianz Worldwide Partners (Dubai), Christelle assumed the role of Business Development Manager – Health Reinsurance Middle East and Africa. Prior to Allianz, she has worked with reputed organizations such as AccuMed (Dubai) and Burgan Insurance (Lebanon).

Raji Sabbah

Chief Risk Officer

A progressive actuarial specialist with over a decade of experience in the insurance industry, demonstrating exceptional proficiency in acquiring relevant and precise information. His extensive technical expertise in General Insurance, Actuarial Science, and Business Analytics has significantly contributed to the success of Underwriting and Claims operations within organizations, continually optimizing departmental functions. As an outstanding team leader, Raji fosters collaboration and drives his team towards achieving strategic organizational goals.

Raji's career encompasses leadership roles at prestigious organizations, including Islamic Arab Insurance Company (SALAMA), Qatar General Insurance & Reinsurance, and most recently, Dubai Islamic Insurance & Reinsurance Company (AMAN). In these roles, he has consistently demonstrated his ability to manage risk, implement effective risk mitigation strategies, and ensure regulatory compliance.

Obbad Fazal

Chief Financial Officer

Obbad is a collaborative leader with a focus on building a culture of inclusivity, responsibility and high performance. With over 20 years of experience in the Insurance and Asset Management industry spanning three geographies, Obbad is a seasoned Finance professional who oversees and drives strategic deliveries and tactical matters pertaining to financial budgets and analysis, forecasting, regulatory and financial reporting, credit & controls in addition to the day to day financial operations at Fidelity United. Obbad is a member of Chartered Professional Accountants (CPA) Ontario - Canada, Association of Chartered Certified Accountants (ACCA) - UK and the Institute of Chartered Accountants of Pakistan (ICAP).

Obbad has international experience, most recently in Canada where he led the Financial Planning and Analysis team at Combined Insurance Canada (a subsidiary of one of the largest Publicly traded Insurance groups in the world - Chubb Insurance Group). Prior to that he held the positions of Director of Expense Management & Treasury at Munich Reinsurance Canada, Financial Controller at National Takaful Company - Watania and Financial Controller & Company Secretary at Tokio Marine Middle East Limited.

Ragheda El Khoury

Chief Operating Officer

Ragheda El Khoury, a professional with developed skills in Strategic Business Management, Project Management, actuarial, ERM and Treaty Management, brings with her an overall experience of more than 20 years in the insurance industry. Her role in the company is to build and implement the company’s operational strategy and optimize the business workflows for greater productivity. In addition to her role, Ragheda’s plays a big role in facilitating the delivery of excellent customer service processes throughout the organization, ensuring everybody is meeting standards and maintaining customer satisfaction.

Previously, she had assumed various roles during her tenure with Bankers Assurance SAL, Lebanon, such as Actuarial and Reinsurance Manager before shifting to the UAE to work with Dubai Islamic Insurance & Reinsurance Company (AMAN) as Director – Reinsurance & Actuarial Science.

Asif Khan

Chief Claims Officer

Asif is an accomplished and result oriented leader with 20+ years of solid General and Life Insurance experience in UAE and India. He has demonstrated ability to lead professional teams that runs successful claims operations by implementing strategies and digital transformation to deliver excellent service to customers. Asif has wealth of experience in claims management, TPA Management, audit, project management and Systems implementations. He has played an instrumental role in introducing strategic initiatives through cost containment measures which contributed in improving the bottom line.

Prior to joining Fidelity United, Asif assumed the role of Head of Claims in SALAMA and before that he held various positions like Head of Projects and lastly Head of Claims with Noor Takaful PJSC. He was engaged on consultancy role by TATA-AIG as business analyst to develop their direct to customer channel for retail products. He is an Engineering graduate in Electronics with MBA degree in Finance & Information Technology and have CII Award in General Insurance. He is a certified internal auditor for ISO quality management system and is trained in Six Sigma Green belt process re-engineering.

Jasper Varon

Chief Information Officer

Jasper Varon has 22+ years of experience in Information Technology, out of which 17 years in the Insurance domain around Business Process Engineering, Software and Solution Delivery, Infrastructure and Security across all areas of Project Management, Business Analysis, Quality Assurance and Development in multiple countries. Jasper started his insurance domain experience with AIG Philippines supporting multiple AIG countries worldwide and then moving to Oman Insurance in Dubai, where he held vital roles in modernizing the IT business applications.

Mazen Al-Ssaman

Abu Dhabi Branch Manager

Mazen Al-Ssaman is an insurance professional with more than 10 years’ experience in the insurance industry in UAE.

With a special focus on Broker Relationship Management and Business Development, he leads the Abu Dhabi Branch. Focused on customer centric approach, he believes in efforts and persistence to reach success and overcome challenges.

Prior to this role, Mazen has worked with reputed multinational and regional companies such as Zurich, Lebanese Insurance, and Oman Insurance Company where his last appointment was Branch Manager of Al Ain region.

Shalabh Gupta

Sharjah Branch Manager

Shalabh Gupta having more than 16 years of experience in the insurance industry, leads the Sharjah Branch.

His expertise lies in the ability to identify and capitalize on market opportunities to increase premium growth, elevate market share and outperform competition in specific insurance fields.

In his recent position with Noor Takaful, he assumed the role of Head – Broking Department, he was a former Senior Relationship Manager and Relationship Manager in the same department. Prior to this, he was Associate Regional Manager with ICICI Prudential, UAE.

Najwa Tounsi

Ras Al Khaimah Branch Manager

Najwa Tounsi comes with a vast experience of around 24 years’ in the insurance industry. Her passion for business development and sustaining lasting customer relationships contributes to acquiring new opportunities in the organization, where she leads the Ras Al Khaimah branch. Being a veteran in the industry, Najwa’s profile is also enhanced by her interpersonal skills with customers and colleagues and by her strong awareness of the Ras Al Khaimah region.

Prior to this role, Najia has worked with reputed regional companies such as Oman Insurance Company, where she assumed the role of Acting Branch Manager and Union Insurance Company where she was appointed for the role of Business Development Manager.

Ammar Shehadeh

Fujairah Branch Manager

Ammar is an industry professional with over 27 years of experience in the insurance sector in the Middle East. He possesses a range of expertise in motor claims and underwriting and other general lines of business. Ammar is exceptional in building teams and creating & sustaining relationships with direct as well as intermediaries and driving consistent efforts in achieving business objectives.

Having commenced worked in 1988 with Oman Insurance UAE, through steady efforts, training and development Ammar progressed to be the branch head of Fujairah Branch.