Claims
We, at Fidelity United will help make it simple for ‘you’ (Insured), we ensure that our professionally qualified claims team promptly attends to your claim intimation and other claims enquires to provide you with the best servicing standards.
Fidelity United offers a wide range of services to both our Individual and Corporate clients.
In the event of a claim, Fidelity United will help you get your operations back to normal as quickly and efficiently as possible.
We will help make it simple for you to ensure that our professionally qualified claims team attends to your claim intimation to provide the highest level of service performance standards within the shortest possible time.
We also utilize the services of excellent professional independent surveyors & Loss adjusters recognized both internationally and locally whenever required for claims investigation, risk assessments and obtain all the necessary facts, under our close supervision and follow up.
Insurance Claims
Pet Insurance Claim
In the event of your Pet’s claim, Fidelity United claims team will guide you through the complete process of your claim. We, at Fidelity United will help make it simple for ‘you’ (Insured), we ensure that our professionally qualified claims team promptly attends to your claim intimation and other claims enquires to provide you with the best servicing standards.
Life Claims
In the event of a Group Life claim, Fidelity United claims team will guide you and your family through the complete process of your claim. We, at Fidelity United will help make it simple for ‘you’ (Insured), we ensure that our professionally qualified claims
Home Insurance Claims
Fidelity United offers a wide range of services to both individual and Corporate Clients. Our insurance claim process is quick and easy.
Medical Insurance Claim
In the event of a Medical claim, Fidelity United claims team will guide you through the complete process of your claim for you and your family. We, at Fidelity United will help make it simple for ‘you’ (Insured), we ensure that our professionally qualified claims team promptly attends to your claim intimation and other claims enquires to provide you with the best servicing standards.
General Insurance Claim
In the event of any claim for your Business, Home or Travel, Fidelity United claims team will guide you through the complete process of your claim. We, at Fidelity United will help make it simple for ‘you’ (Insured), we ensure that our professionally qualified claims team promptly attends to your claim intimation and other claims enquires to provide you with the best servicing standards. Our insurance claim process is quick and easy. Kindly intimate your claim/loss to claims@fidelityunited.ae and we shall advise you the next steps depending on the type of claim.
Motor Insurance Claim
In the event of a Motor claim, Fidelity United claims team will guide you through the complete process of your claim. We, at Fidelity United will help make it simple for ‘you’ (Insured), we ensure that our professionally qualified claims team promptly attends to your claim intimation and other claims enquires to provide you with the best servicing standards.
Fidelity United makes it simple with dedicated personal support in every step of the claims process through the below service levels.
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Prompt acknowledgement of intimated claims.
Clear advise on documentation required.
Complete guidance to the Claimant on claims matters.
Quick settlement of claims once terms have been agreed.
