In the event of a claim, Fidelity United claims team will guide you through the complete process of your claim. We, at Fidelity United will help make it simple for ‘you’ (Insured), we ensure that our professionally qualified claims team promptly attends to your claim intimation and other claims enquires to provide you with the best servicing standards.

Fidelity United makes it simple with dedicated personal support in every step of the claims process through the below service levels;

• • Prompt acknowledgement of intimated claims
  • Clear advise on documentation required
  • Complete guidance to the Claimant on claims matters
  • Quick settlement of claims once terms have been agreed

The following supporting documents may be required as follows:

• Completed Claim Form
• Police Report (Theft and Recovery claims)
• Purchase Invoices
• Claim Bill
• Photographic evidence of the loss/damage
• Details of the Contact person
• Letter of Reservation issued against the guilty party (if applicable).