Fidelity United offers a wide range of services to both individual and Corporate Clients
Our insurance claim process is quick and easy.
Kindly intimate your claim/loss to claims@fidelityunited.ae and we shall advise you the next steps depending on the type of claim.

Top Features
Address
19th floor office 1903, City Gate Tower,
Sharjah, Etihad Road,
Opposite side of Ansar Mall
Property and Engineering Claims
- Completed Claim Form
- Police Report (Theft and Recovery claims),
- Invoices
- Bill of Quantities
- Claim Bill
- Photographic evince of the loss/damage
- Details of Contact person
- Letter of Reservation issued against the guilty party
Workmen’s Compensation:
- Completed Claim Form
- Original Medical Report(s)
- Original Invoice(s)/ Bill(s)
- Original Sick Leave Certificate
- Copy of pay slip for the last 3 months
Marine (Cargo) Claims
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- Completed Claim Form
- Certificate of Insurance
- Bill of Lading (both sides)
- Invoice
- Packing List
- Customs Declaration
- Claim Bill
- Details of Contact person
- Survey report, if available
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Liability Claims
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- Hauler’s Liability & Land Transit Cover:
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- Police Report
- If there is a recovery, provide a Letter of Reservation issued against the guilty party
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- Hauler’s Liability & Land Transit Cover:
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NOTE: If an independent loss adjuster is appointed, the exact details of the required documents supporting the claim shall be advised by them which shall vary from claim to claim.
- In the case of liability claims, the Insured should
- not admit liability or fault
- not guarantee or agree to payment for any damage, injuries or medical costs
- not enter into any communication with the third party or his representatives without prior approval of Fidelity United
- Immediately inform Fidelity United of any correspondence, law suits, summons etc. Received